You are the executive CEO of a successful owner operated enterprise in Canberra–Queanbeyan, your business generates over $500K EBIT (earnings before interest and taxes), you feel like there is potential for more and you intend to take your company to the next level? If this is you schedule a call with one of our executive coaches to estimate the ROI of executive coaching for your business.
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The fine line between leading change and managing change
A coaching relationship tends to be mutually beneficial. Both parties gain valuable insights from the sharing process. In opposite to a manager, who hires and has power and control over the staff, coaches and coachees choose each other deliberately. A coach's authority derives from the coachee's esteem. Such relationships often form organically in the workspace, with coaches and coachees getting more than just acquainted. The fundamental acceptance of coaching however must come from the top. Developing new leaders in the team can assist with convincing senior leadership if needed. For the purpose of getting managers in mid-level management to accept coaching this spark must come from the HR/leadership partner campaign: explaining the business related reasons for behavioral change needed to someone in the team and then requesting their assistance to lead a cultural change that is needed. For an individual, getting this communicated directly is normally the best, especially when the stage is set from leading management that a particular new business guideline is a requirement instead of a suggestion.
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How to develop strategic leadership skills
The manager's task is to assist his staff more broadly and more deeply. Sometimes it is sufficient to ask something as simple as “If you had a magic wand, what would you do?” to open up the conversation and put everyting on wide-angle. You’d be surprised how freeing many people find that question to be—and how quickly they then start thinking and generating fresh, productive ideas. Once they’ve opened up their perspective and discovered new options looking at things, the manager's job is to prompt them to deepen their thinking, perhaps by making them explore the upside, the downside, and the risks of each approach.
Insights from professional executive coaching

True leaders deploy employee engagement to nip fear in the bud
Managers shoud do their best to destroy fear in the workplace. According to Edmondson, 2002, managers that assist team members develop purpose in their function within the team do not experience fear among their team members. When a cohesive, vision-focused taskforce collaborates and deploys team members’ strengths toward common objectives and targets, the accomplishment gets accelerated. According to Nelson et al., 2002, employees improve performance when they sense purpose, recognition, morale, significance and overall job satisfaction. Managers should practice improving effective communication skills in every interaction daily. Modeling these skills, as a manager or leader, will set the expectation for the entire organization and reduce fear within the team. According to Jonsdottir & Fridriksdottir, 2020, practicing active listening, in particular, will help communicate respect and attentiveness to team members and their needs giving no grounds to any fear to develop among the employees.
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The benefits of mishap coaching in workplace
Successful managers are aware of the importance and significance of careful planning and preparation. Both play a central role in their success. At times however they don’t emphasize it enough at the team level, which means that they don’t set an expectation that the team members who report to them should spend an equal amount of time on planning and preparation as they do for the operations. A side effect that comes in handy of this approach to managing mistakes is that it will build trust between leaders and subordinates. According to Edmondson, 2002 that will create the sense of psychological safety net which is required to admit openly one’s mistakes and ask for help and forgiveness and mitigate the temptation to sweep errors under the rug.
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How can managers ask the right questions for appreciative inquiry
A manager on the path to becoming an effective coach for his / her employees coaching cultivates commitment to improving the organization without imposing an issue based orientation or sense of a general feeling of pessimism or despondency on employees. Instead, employees are recognized for what they already do well and encouraged to apply these strengths in such a way that facilitates performance and growth. According to Nelson et al., 2002 targets are met faster when a vision-focused, cohesive taskforce collaborates and deploys the employees' best sides, talents and strengths toward a common objective. Job satisfaction, good morale is key. According to Edmondson, 2002 the manager needs to do his / her best to get rid of fear in the workplace by assisting employees generate purpose within their role, function and responsibility inside an organization.
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Why developping strategic leadership skills is important
Managers should seek ongoing training. If the leader wants his team members to engage in constant ongoing improvement of skills, then the manager is going to have to lead by example and educate him- / herself first. The manager should consider seeking out training to improve his / her leadership skills, whether it’s one class, a leadership certification program, or completing a more formal executive education or coaching program. Nowadays the manager has various options to get higher education be it through an online or a presential program or a combination of both. Getting more educated leads to better qualification and once these fresh new skills are implemented and shared with the team the effects will be noticed.
Business coaching vs executive coaching

When using coaching as a leadership development tool
Coaching managers should perceive coaching as something broader than just the efforts of exterior coaches who are hired to help executives build their personal and professional skills. That work is important and sometimes vital, but it’s temporary and executed by outsiders. The kind of coaching managers should implement is the one that establishes a real learning organization with ongoing coaching that is executed by people inside the organization. It is an activity that all managers should participate in with all their subordinates on an ongoing basis, in such a manner that helps define the organization’s culture and its mission. An effective coaching manager as a leader asks questions instead of providing answers, supports team members instead of judging them, facilitates their growth and leadership instead of dictating what has to be done, asks for ideas from all team members on how to solve the situation instead of just relying on own attempts to solve it individually. A coaching manager with cooperative leadership style can approach any obstacle with a calm, objective and clear focus. A deeper understanding of issues and solution-focused fact finding creates the blueprints for resolutions.
How to motivate a sales team

How do coaching and mentoring contribute to leadership development
As a coach, it is helpful to clarify the role beyond just being a manager. For a manager to be effective in coaching his team it is necessary to specialize in professional and executive presence, as well as to improve strategic communication and presentation skills. According to Mouratidis, Vansteenkiste, Lens, Sideridis studies on the self-determination theory has shown that feedback loops motivate intentions to continue pursuing targets and fosters dedication and commitment.
How to motivate a sales team

Today's role of coaching in organizational development
With fast, continuous and disruptive change being the biggest constant in business, a great leader just cannot build exclusively on what worked in the past because with new parameters due to change there is just no guarantee that this will still work these days. Managers simply cannot and should not expect to have all the right answers and must adapt to new conditions and collaborate with specialised teams. To cope with this new reality, enterprises are ditching traditional command-and-control practices and replace those with a model in which managers give support and guidance rather than instructions, and subordinates adapt to constantly changing environments in ways that unleash fresh empowerment, identification with the mission, energy, motivation, innovation, dedication and commitment. Studies have shown a nice side effect being that coaching managers found themselves learning themselves throughout the process of coaching in collaboration with their staff. A dyadic relationship with subordinates is key for the coaching manager to perform effectively his leadership.
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Ways to implement the leadership coaching process
When Human Resources hires an external coach it is primarily focused on helping managers address specific issues and challenges. Some companies hire such external coaches to assist with further leadership development. Human Resources staff have a significant and unique chance to expand their function in coaching management. Compared to a personal development journey, any growth requires time, commitment and dedication. Even though a coaching training is always a good move, great leaders can start improving these skills today, independent from any budget restrictions or limitations.
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Science backs the importance of strategic leadership development
Studies based in procedural justice theory have shown that when individuals consider that the process through which leaders arrive at decisions is fair and well communicated, according to Rawls, 1971, staff will be more committed to a final course of action. But for now this erosion in the role of the manager has been significant. A research project that focused on how top executives view training and development programs, executives overwhelmingly said the most urgent issue they face is igniting their managers to coach employees. Furthermore, finding and deploying the most effective solutionsit appears to be the biggest challenge executives are facing.
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The importance of having coaching frameworks
Each manager or coach has a unique approach to coaching subordinates. It's important for the manager to develop his / her own framework to use when coaching each employee. The manager's framework should guide the conversations the manager has with a team member. But independent from whatever those frameworks might look like, When those team members come up with their own solutions, they are more committed, and the fixes are more likely to be implemented. Furthermore, this issue-solving experience helps team members develop the self-confidence to solve similar issues on their own in the future so that the manager's coaching framework has less significance in the current situation.
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In most companies executive coaching goals are not achieved
According to the self-awareness of many managers about their coaching skills, most of them assume that they are good at it. But actually the contrary is reality. A recent study in which 3,761 executives assessed their own coaching skills has shown the discrepancy with how those skills were perceived by their direct subordinates. The results did not align at all. 24 percent of the executives significantly overestimated their coaching skills, rating themselves as above average while their team members ranked them in the bottom third of the group. That is a significant divergence. The authors of the study concluded that if managers think they do well at coaching but actually they are not, this poll suggests that those managers might be worse at coaching as they imagined.
Is business growth coaching worth it?

Coaching skills all managers need
As a coach, it is crucial not to assume you should have a solution to any issue. Instead, collaborating with the employee to find the best solution. The managing coach should empower team members to solve their problems, showing that the managing coach appreciates their abilities and trust their judgment. The managing coach should show confidence in the team-member's ability and willingness to solve the issue. Also he / she should ask the employee for assistance in solving the issue or enhancing their performance. The managing coach may join in with the employee with the objective of increasing the employees' effectiveness as a contributor to the entire organization. Good managing coaches should feel comfortable delegating challenging work to team-members. According to Beattie, 2002, by doing so it has the positive effect of communicating trust in the employee's capabilities, while also facilitating their learning. Every leader should do some effort to improve his / her coaching skills, and there are leaders in or outside the workplace. Active listening, empowerment, motivation, communication, building trust and purpose, relationships, and accountability are all important skills for any leader that will benefit every side.

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