You are the executive CEO of a successful owner operated enterprise in Sainte-Marie, your business generates over $500K EBIT (earnings before interest and taxes), you feel like there is potential for more and you intend to take your company to the next level? If this is you schedule a call with one of our executive coaches to estimate the ROI of executive coaching for your business.
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The implications of shadow coaching style of leadership
Typically managers think they are already coaching when in reality what they are doing is a lot of telling, instructing, directing, teaching, advising, and in the worst case, micromanaging. They use the phrase 'coaching' to describe just about any conversation they have with a team member although it does not really apply. First managers need to learn the definition of coaching. Here is the secret of coaching: Allow people to perform on their own and give them space for doing so. Like this managers give team members permission to do their jobs and do them well. People will rise to the expectations the management has of them.
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The advantage of coaching management style
Non-directive coaching implies listening and asking questions that lead to insights on their own versus telling and instructing. The real benefit comes to light when this cooperative leadership style ends up asking challenging questions and listening as the employee or team member starts thinking for him- or herself and solving his or her own issues.
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Science backs the importance of strategic leadership development
Studies based in procedural justice theory have shown that when individuals consider that the process through which leaders arrive at decisions is fair and well communicated, according to Rawls, 1971, staff will be more committed to a final course of action. But for now this erosion in the role of the manager has been significant. A research project that focused on how top executives view training and development programs, executives overwhelmingly said the most urgent issue they face is igniting their managers to coach employees. Furthermore, finding and deploying the most effective solutionsit appears to be the biggest challenge executives are facing.
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Which coaching skills for managers can help them transform into leaders
Improving managers' leadership coaching skills is an iterative loop, depending on the feedback which will provide the team leaders with valuable insights into areas where they can improve. Instructor feedback form serve to get valuable information from the team members, with which the leaders can develop their skills. Great leaders assist minimize the “noise” and distractions that tend to get in the way of a team member's ability to figure out what’s going on and how to react. Great leaders know how and when to ask the right question at the right time, when to give feedback, when to advise, how to get the person to focus on one thing only, and how to gain dedication and commitment. Managers can do this, but they have to let go of a few limiting beliefs and implement a few mindsets and skill sets.
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How to ensure a new manager transforms into a brilliant leader
Each time a brilliant employee gets promoted to the next level within an organization without the coaching support and leadership training he / she needs, the organization makes a huge mistake by leaving the new manager's performance and success up to chance. They have a 50% chance that not only will the new manager fail, but having missed out on leadership coaching this will cost their organization a little fortune to press play and repeat until a new manager randomly really outperforms with his / her team. Effective coaching skills do not only serve the new manager but also each and every level of employment. Increasing empathy and compassion in every function reduces friction and stress and replaces both with growth potential within the team. Tough decisions in tough situations with normally tough conversations become easier to maneuver when coaching skills are in place and well implemented and performed.
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The fine line between leading change and managing change
A coaching relationship tends to be mutually beneficial. Both parties gain valuable insights from the sharing process. In opposite to a manager, who hires and has power and control over the staff, coaches and coachees choose each other deliberately. A coach's authority derives from the coachee's esteem. Such relationships often form organically in the workspace, with coaches and coachees getting more than just acquainted. The fundamental acceptance of coaching however must come from the top. Developing new leaders in the team can assist with convincing senior leadership if needed. For the purpose of getting managers in mid-level management to accept coaching this spark must come from the HR/leadership partner campaign: explaining the business related reasons for behavioral change needed to someone in the team and then requesting their assistance to lead a cultural change that is needed. For an individual, getting this communicated directly is normally the best, especially when the stage is set from leading management that a particular new business guideline is a requirement instead of a suggestion.
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How managers can transform into effective coaches of employees
Managers are called to employ a strengths-based approach to developing their staff. When team members know their strengths and can consistently build on their work from those strengths, leaders and their teams can forge better-functioning work-environments. Coaching employees focuses on revealing and developing each team member's unique strengths. Enhancing each employee's capabilities may assist establishing an even more talented workforce. Furthermore, employees who feel energized and motivated by their leader may feel more driven to do their job very well. Coaching is an effective management tool for managers to implement in their efforts to assist employees generate results, and especially help employees improve their skills and their potential opportunities for promotion to next upper level kind of positions.
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The superior power of ongoing job performance coaching
Coaching provides an invaluable space for personal growth and leadership development. Managers are frequently confronted with employees struggling with low confidence and low performance. The traditional approach would be to send them to a training hoping that this would solve the issue. The employee learns new methods of communication which may improve confidence and performance short-term. Very ofteh though after a while the employee falls back into his thinking patterns and as a result in isolation these trainings rarely generate a sustainable yield in confidence and performance. Although external behavior may change for a while, for changes to manifest long term they need to be incantated. The goal of performance coaching is not to make the team member feel bad, nor is it done to show off how much the manager knows. The only objective of coaching is to collaborate with the team member to solve performance issues and to enhance the results of the employee, the team, and the organization. To achieve leading change ongoing coaching has proven to be most effective.
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Has coaching become the sixth management function?
Everybody involved in management should know about the five management functions. French mining engineer Henri Fayol defined the role of a manager as consisting of five functions of management: planning, organizing, commanding, coordinating and controlling. Another theorist, Luther Gulick, chunked commanding and controlling into one function being directing and added staffing, reporting, and budgeting, also known as POSDCORB, which is still used nowadays in management. So, how does coaching and leading fit into all of this? Leadership is one of the most vital management functions completely overlooked by these theorists. For the realisation of a mission an effective leader has to provide clarity, guidance and purpose. Without it any mission is set for failure. This can be accomplished best by switching from commanding and directing to a non directive leadership style.
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The right questions indicate best leadership quality
Managers need the space and time to actually manage. Managing people is tough, really, really tough. Employees ask for the managers' trust and compassion, so managers need to be able take the time to establish trust, starting conversations off with questions like, “How are things going?” and, “How can I help?” Such open questions potentially trigger a diverse and remarkable dialogue on various subjects, including but not limited to progress, improvement engagement, culture, productivity and performance. And, probably most important, they help identify the fires before we’re at high emergency alarm status.”. Reality-focused questions to ask are for example “What are the key things we need to know?”. The leaders should hone into what their team members have as a reply. Are the leaders missing something important? Are the managers talking about operational problems but missing out on the human side of things? Or the other way round? When coaching managers get their subordinates to slow down and think this way, they often lose themselves in contemplation and then an idea comes along, and off they go, engaging with the issue on their own with new inspiration, fresh energy and a new perspective. This step is crucial, because it stops team members from overlooking pertinent moving parts and leaping to conclusions. The manager's job at this point is just to ask the right questions and then get out of the way.
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What is coaching in leadership?
Effective coaching skills serve every level of employment and there are two sides to the meaning of leadership coaching: The first meaning refers to working with the leaders of a company to assist them maximize their abilities and lead their team members well. The second meaning refers to a leadership style that executives use when working with their teams. Increasing empathy and compassion in every position reduces friction, stress and replaces it with human growth potential. Tough situations and difficult conversations become easier to maneuver when coaching skills are well deployed and executed. There are many variations of managerial coaching, which entail different types of skills. Those variations relevant to a consideration of leaders and managers include team coaching and hierarchical coaching.
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How to motivate a team at work
Great leaders ask each team member what they intend to achieve and what their definition of success is. Great leaders set clear goals for the team and break those targets down to each team member so that they get to develop a general outline for how to meet that objective and hit the target for the team. Great leaders participate and work together with the team to establish practical milestones to achieve these objectives. Great leaders determine when there is a need for a critical feedback path, so that the leader knows how the team member is progressing. Great leaders offer positive empowerment and inspiration and give purpose to the mission. Great leaders express confidence in the subordinate's ability to increase results. Great leaders make the team member recognize that the only person who is in charge of their results is the team member him-/herself. As much as as manager tries and wants to help for the sake of a quicker achievement, the team member is the one who is ultimately in charge of his / her outcomes, growth and ongoing improvement.
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Why coaching is an important leadership skill
Management should support daily learning and development activities. Typically employees regularly claim they don’t engage in learning activities because they don’t believe their managers would support them and qualify them as a waste of valuable time. It’s up to the management to change this perception by creating an environment where it is not only acceptable, but highly encouraged to use office time to engage in learning activities. Managers should suggest that their team members absorb small bites of content regularly when it suits best their schedules and their daily operational tasks, or look for creative and engaging ways that the manager can bring learning and development into daily activities for their teams.
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The financial benefits of coaching to the organisation
The benefits of leadership development can be measured. A study conducted by the Human Capital Institute has shown that 51 percent of companies reported a strong coaching culture and had higher revenue than companies without having implemented coaching management style. The International Society for Performance Improvement measured the ROI on leadership coaching which made up a remarkable 221 percent ROI. With those figures the benefits of leadership coaching have been clearly established. Coaching isn’t just a nice to have soft skill. It really does contribute to a higher EBIT.

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