You are the executive CEO of a successful owner operated enterprise in Flagstaff, your business generates over $500K EBIT (earnings before interest and taxes), you feel like there is potential for more and you intend to take your company to the next level? If this is you schedule a call with one of our executive coaches to estimate the ROI of executive coaching for your business.
How to motivate a sales team when sales are down
Coaching in scenarios of crisis or conflict
A possible work scenario might be when a manager can navigate a team through a crisis thanks to his effective coaching skills. Regardless of the magnitude of the specific event, a skilled manager will approach the situation differently than a manager without leadership skills. Leadership coaching assists leaders with challenging employees and managing customers effectively. Coaches enable and train managers in role play scenarios to learn to deal with conflict and crisis. Such a training helps them in real world scenarios to deescalate situations before they become a real much bigger problem. Coaching is also about assisting to prevent career derailment or to reduce friction and stress or other emotional factors that might get in the way of effective performance and solutions. It might also involve extinguishing conflicts between team members or resolving company politics related issues.
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The fine line between leading change and managing change
A coaching relationship tends to be mutually beneficial. Both parties gain valuable insights from the sharing process. In opposite to a manager, who hires and has power and control over the staff, coaches and coachees choose each other deliberately. A coach's authority derives from the coachee's esteem. Such relationships often form organically in the workspace, with coaches and coachees getting more than just acquainted. The fundamental acceptance of coaching however must come from the top. Developing new leaders in the team can assist with convincing senior leadership if needed. For the purpose of getting managers in mid-level management to accept coaching this spark must come from the HR/leadership partner campaign: explaining the business related reasons for behavioral change needed to someone in the team and then requesting their assistance to lead a cultural change that is needed. For an individual, getting this communicated directly is normally the best, especially when the stage is set from leading management that a particular new business guideline is a requirement instead of a suggestion.
What are the benefits of executive coaching?
Why coaching is an important leadership skill
Management should support daily learning and development activities. Typically employees regularly claim they don’t engage in learning activities because they don’t believe their managers would support them and qualify them as a waste of valuable time. It’s up to the management to change this perception by creating an environment where it is not only acceptable, but highly encouraged to use office time to engage in learning activities. Managers should suggest that their team members absorb small bites of content regularly when it suits best their schedules and their daily operational tasks, or look for creative and engaging ways that the manager can bring learning and development into daily activities for their teams.
The top executive coaches reveal
True leadership and culture in business management
Culture contributes significantly to a company's success. But when old management practices begin to impede progress this might become a problem. Risk aversion and internal politics might be hampering cross-divisional collaboration, senior leaders might end up resisting innovation. Furthermore, when rapidly changing technologies let managers often lead with out-of-date knowledge and practices, the risk is that those senior managers might keep passing these down because that’s what they know how to do. The solution: Leading change. According to Boyatzis, Smith, & Blaize, 2006 the act of showing compassion involves being with a team member in their pain. It’s understanding another’s feelings and demonstrating an intent to act in response to those intuitions and allowing team members to innovate and transform the company's culture and success.
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Ways to implement the leadership coaching process
When Human Resources hires an external coach it is primarily focused on helping managers address specific issues and challenges. Some companies hire such external coaches to assist with further leadership development. Human Resources staff have a significant and unique chance to expand their function in coaching management. Compared to a personal development journey, any growth requires time, commitment and dedication. Even though a coaching training is always a good move, great leaders can start improving these skills today, independent from any budget restrictions or limitations.
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How can managers ask the right questions for appreciative inquiry
A manager on the path to becoming an effective coach for his / her employees coaching cultivates commitment to improving the organization without imposing an issue based orientation or sense of a general feeling of pessimism or despondency on employees. Instead, employees are recognized for what they already do well and encouraged to apply these strengths in such a way that facilitates performance and growth. According to Nelson et al., 2002 targets are met faster when a vision-focused, cohesive taskforce collaborates and deploys the employees' best sides, talents and strengths toward a common objective. Job satisfaction, good morale is key. According to Edmondson, 2002 the manager needs to do his / her best to get rid of fear in the workplace by assisting employees generate purpose within their role, function and responsibility inside an organization.
What to expect from business executive coaching
True leaders deploy employee engagement to nip fear in the bud
Managers shoud do their best to destroy fear in the workplace. According to Edmondson, 2002, managers that assist team members develop purpose in their function within the team do not experience fear among their team members. When a cohesive, vision-focused taskforce collaborates and deploys team members’ strengths toward common objectives and targets, the accomplishment gets accelerated. According to Nelson et al., 2002, employees improve performance when they sense purpose, recognition, morale, significance and overall job satisfaction. Managers should practice improving effective communication skills in every interaction daily. Modeling these skills, as a manager or leader, will set the expectation for the entire organization and reduce fear within the team. According to Jonsdottir & Fridriksdottir, 2020, practicing active listening, in particular, will help communicate respect and attentiveness to team members and their needs giving no grounds to any fear to develop among the employees.
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How to motivate your team as a leader instead of a commanding and controling manager
Successful executives must increasingly complement their sector specific knowledge and functional methodology with a general readiness and willingness for continuous learning and they must reflect that capacity in the people they supervise. No longer can managers simply rely on telling and control. Simply rewarding team members mainly for executing flawlessly on things they already knew is not enough any more. Instead, with full headquarter support, they need to reinvent themselves as coaches whose mission it is to trigger energy, creativity, and learning from the team members.
The best executive coaching services
How to keep a sales team motivated when sales are slow and low
You can assist your sales staff enhance their current performance, or in the case of already well performing sales team members, help them excel even more. Performance coaching is a powerful method when leaders deploy it for the benefit of the entire sales team. At times getting the performance coaching right can be challenging for even the most experienced managers. When an employee is not on track to target a manager comes to a point where he / she must decide wheter to fire or hang in there with a direct report. Often an alternation between ignorance and micromanagement by the manager have contributed significantly to the situation and lead up to this point. Before a problem grows, the manager should already touch base along the way and ask staff members about their ideas how to correct the issue, prevent it from becoming bigger and from happening again. In case of a high performing employee the manager should trigger constant and never ending improvement by asking questions in that regard.
Where to get leadership coaching for results?
The importance of having coaching frameworks
Each manager or coach has a unique approach to coaching subordinates. It's important for the manager to develop his / her own framework to use when coaching each employee. The manager's framework should guide the conversations the manager has with a team member. But independent from whatever those frameworks might look like, When those team members come up with their own solutions, they are more committed, and the fixes are more likely to be implemented. Furthermore, this issue-solving experience helps team members develop the self-confidence to solve similar issues on their own in the future so that the manager's coaching framework has less significance in the current situation.
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How do coaching and mentoring contribute to leadership development
As a coach, it is helpful to clarify the role beyond just being a manager. For a manager to be effective in coaching his team it is necessary to specialize in professional and executive presence, as well as to improve strategic communication and presentation skills. According to Mouratidis, Vansteenkiste, Lens, Sideridis studies on the self-determination theory has shown that feedback loops motivate intentions to continue pursuing targets and fosters dedication and commitment.
How to select an executive coach
The role of coaching in performance management
A research on the effectiveness of leadership coaching in organizations made by Jones, Woods, & Guillaume, 2016, has shown that leadership coaching has a positive effect on overall organizational outcomes (e.g. EBIT) and more specific outcomes such as leaders’ skill set evolution, leadership development, personal growth and emotional status. Coaching makes leaders remove mental and emotional barriers from their management style. This helps coaching managers see a clear route to success of the mission. This helps them to think more strategicly and make better and more effective decisions. As a consequence the orgranization generates better results.
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How managers can transform into effective coaches of employees
Managers are called to employ a strengths-based approach to developing their staff. When team members know their strengths and can consistently build on their work from those strengths, leaders and their teams can forge better-functioning work-environments. Coaching employees focuses on revealing and developing each team member's unique strengths. Enhancing each employee's capabilities may assist establishing an even more talented workforce. Furthermore, employees who feel energized and motivated by their leader may feel more driven to do their job very well. Coaching is an effective management tool for managers to implement in their efforts to assist employees generate results, and especially help employees improve their skills and their potential opportunities for promotion to next upper level kind of positions.
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How to improve leadership abilities
Coaching is better than repair. Providing positive feedback and honest suggestions for improvement early and often yields higher results, better outcomes, and stronger bonds and better relationships than any retroactive action or progressive rule ever will. Managers generally get this, so getting them to buy into this is not a rocket science. However making them implement how to document coaching conversations can be challenging. Managers should continuously look out for new opportunities to coach team members. They shoould benefit from the opportunities to inspire and motivate employees or educate them further and enable them with new skill sets. On the other hand managers should make it a habit to connect and ask for feedback from team members to assess situations and create solutions. Managers should invoke conversations with team members by asking guiding, open-ended questions, that are not closed yes and no questions. As a result such questions will encourage team members to provide honest, thoughtful answers about their view on things. Such conversations and feedback loops will enable the manager to establish beneficial relationships with the the team member.