You are the executive CEO of a successful owner operated enterprise in Pennsylvania, your business generates over $500K EBIT (earnings before interest and taxes), you feel like there is potential for more and you intend to take your company to the next level? If this is you schedule a call with one of our executive coaches to estimate the ROI of executive coaching for your business.
How to ensure a new manager transforms into a brilliant leader
Each time a brilliant employee gets promoted to the next level within an organization without the coaching support and leadership training he / she needs, the organization makes a huge mistake by leaving the new manager's performance and success up to chance. They have a 50% chance that not only will the new manager fail, but having missed out on leadership coaching this will cost their organization a little fortune to press play and repeat until a new manager randomly really outperforms with his / her team. Effective coaching skills do not only serve the new manager but also each and every level of employment. Increasing empathy and compassion in every function reduces friction and stress and replaces both with growth potential within the team. Tough decisions in tough situations with normally tough conversations become easier to maneuver when coaching skills are in place and well implemented and performed.
Why developping strategic leadership skills is important
Managers should seek ongoing training. If the leader wants his team members to engage in constant ongoing improvement of skills, then the manager is going to have to lead by example and educate him- / herself first. The manager should consider seeking out training to improve his / her leadership skills, whether it’s one class, a leadership certification program, or completing a more formal executive education or coaching program. Nowadays the manager has various options to get higher education be it through an online or a presential program or a combination of both. Getting more educated leads to better qualification and once these fresh new skills are implemented and shared with the team the effects will be noticed.
How to replace bad leadership qualities with good ones
More professionals sense the need to coach their teams in order to get the best performance of their team members. Like in any relationship, coaching is built on mutual respect and trust. The employee must trust the manager to guide him/her though a strategic mental process. That thinking process becomes more beneficial when information is shared openly. Studies have shown that nine out of 10 executives have the intent to assist their direct report improve performance. On the other hand role-plays simulating a coaching situation demonstrated much room for improvement. Cooperative Coaching leadership style involves listening and asking opposed to authoritative leadership style consisting of just selling and telling. But that coaching approach is contrary to the manager's instincts because deep down the managers have already made up their minds about the solution to a specific issue well before the managers even begin looking at the problem together with the employee. So often those coaching efforts get quickly reduced to just trying to get agreement on what the manager had already in mind and decided. This cannot be construed as real coaching and therefore the outcomes are no better than when authoritative leadership is deployed.
What is coaching in leadership?
Effective coaching skills serve every level of employment and there are two sides to the meaning of leadership coaching: The first meaning refers to working with the leaders of a company to assist them maximize their abilities and lead their team members well. The second meaning refers to a leadership style that executives use when working with their teams. Increasing empathy and compassion in every position reduces friction, stress and replaces it with human growth potential. Tough situations and difficult conversations become easier to maneuver when coaching skills are well deployed and executed. There are many variations of managerial coaching, which entail different types of skills. Those variations relevant to a consideration of leaders and managers include team coaching and hierarchical coaching.
Coaching skills all managers need
As a coach, it is crucial not to assume you should have a solution to any issue. Instead, collaborating with the employee to find the best solution. The managing coach should empower team members to solve their problems, showing that the managing coach appreciates their abilities and trust their judgment. The managing coach should show confidence in the team-member's ability and willingness to solve the issue. Also he / she should ask the employee for assistance in solving the issue or enhancing their performance. The managing coach may join in with the employee with the objective of increasing the employees' effectiveness as a contributor to the entire organization. Good managing coaches should feel comfortable delegating challenging work to team-members. According to Beattie, 2002, by doing so it has the positive effect of communicating trust in the employee's capabilities, while also facilitating their learning. Every leader should do some effort to improve his / her coaching skills, and there are leaders in or outside the workplace. Active listening, empowerment, motivation, communication, building trust and purpose, relationships, and accountability are all important skills for any leader that will benefit every side.
The fine line between leading change and managing change
A coaching relationship tends to be mutually beneficial. Both parties gain valuable insights from the sharing process. In opposite to a manager, who hires and has power and control over the staff, coaches and coachees choose each other deliberately. A coach's authority derives from the coachee's esteem. Such relationships often form organically in the workspace, with coaches and coachees getting more than just acquainted. The fundamental acceptance of coaching however must come from the top. Developing new leaders in the team can assist with convincing senior leadership if needed. For the purpose of getting managers in mid-level management to accept coaching this spark must come from the HR/leadership partner campaign: explaining the business related reasons for behavioral change needed to someone in the team and then requesting their assistance to lead a cultural change that is needed. For an individual, getting this communicated directly is normally the best, especially when the stage is set from leading management that a particular new business guideline is a requirement instead of a suggestion.
How to motivate a team at work
Great leaders ask each team member what they intend to achieve and what their definition of success is. Great leaders set clear goals for the team and break those targets down to each team member so that they get to develop a general outline for how to meet that objective and hit the target for the team. Great leaders participate and work together with the team to establish practical milestones to achieve these objectives. Great leaders determine when there is a need for a critical feedback path, so that the leader knows how the team member is progressing. Great leaders offer positive empowerment and inspiration and give purpose to the mission. Great leaders express confidence in the subordinate's ability to increase results. Great leaders make the team member recognize that the only person who is in charge of their results is the team member him-/herself. As much as as manager tries and wants to help for the sake of a quicker achievement, the team member is the one who is ultimately in charge of his / her outcomes, growth and ongoing improvement.
The financial benefits of coaching to the organisation
The benefits of leadership development can be measured. A study conducted by the Human Capital Institute has shown that 51 percent of companies reported a strong coaching culture and had higher revenue than companies without having implemented coaching management style. The International Society for Performance Improvement measured the ROI on leadership coaching which made up a remarkable 221 percent ROI. With those figures the benefits of leadership coaching have been clearly established. Coaching isn’t just a nice to have soft skill. It really does contribute to a higher EBIT.
How to roll out coaching style leadership on all levels
Coaching as a managerial skill is a crucial first milestone, but to really transform the enterprise into a genuine learning organization, managers are called to do more than just teach individual leaders and managers how to perform better at coaching as another skill. Stakeholders need to participate making coaching an organizational capacity that fits integrally within their company culture. To achieve that, stakeholders must invoke a cultural transformation. In a coaching capacity, HR must go beyond simply sharing the impact of a manager’s behavior on others. They have to become a partner in giving attention specifically on a manager’s personal and professional development. One-on-one coaching can assist leaders manage stress, assist with conflict resolution, and accomplish personal and professional objectives. Furthermore, additional leadership development through coaching can transform the work space more enjoyable and effective for both management and subordinates. What can HR do differently so that coaching gets the positioning and attention it really deserves? What is the role of HR in coaching the management of an organization? This is the question for HR experts. At times managers don’t know what to look for or what to do when they see an issue arising. Simultaneously, HR spends lots of resources in terms of time and funding resolving issues that may have been prevented altogether to begin with upon condition that the manager had been trained and coached earlier. How can HR help managers recognize problems and call attention to them sooner? The solution: Organizations need to offer their managers the appropriate frameworks to develop better leadership. Better leadership can only be accomplished when coaching becomes an organizational capacity.
The benefits of coaching sales leaders
When sales coaching triggers the sharing of valuable sales-knowledge this leads to having the entire sales team deploy successful methodology instead of just one top sales person using it. This can be easily accomplished by using tools like Salesforce-Chatter, Slack or any other chat-rooms or forums. When knowledge can be transferred easily within an organization this exchange engages, motivates and energizes the rest of the entire sales team. On top of that this content can become a resource to be repurposed in sales trainings.
How to replace bad leadership qualities with good ones
More professionals sense the need to coach their teams in order to get the best performance of their team members. Like in any relationship, coaching is built on mutual respect and trust. The employee must trust the manager to guide him/her though a strategic mental process. That thinking process becomes more beneficial when information is shared openly. Studies have shown that nine out of 10 executives have the intent to assist their direct report improve performance. On the other hand role-plays simulating a coaching situation demonstrated much room for improvement. Cooperative Coaching leadership style involves listening and asking opposed to authoritative leadership style consisting of just selling and telling. But that coaching approach is contrary to the manager's instincts because deep down the managers have already made up their minds about the solution to a specific issue well before the managers even begin looking at the problem together with the employee. So often those coaching efforts get quickly reduced to just trying to get agreement on what the manager had already in mind and decided. This cannot be construed as real coaching and therefore the outcomes are no better than when authoritative leadership is deployed.
Leadership effectiveness within the team and with clients
Excellent coaching skills can come in handy in times of conflict. Suppose there is a conflict between two team members. The effective coaching skills of active, equal listening and emotional intelligence are deployed to reduce stress, anger, confrontation and ineffective, destructive communication. Allowing space for each side in times of conflict and to also co-create solutions helps to unify the team. Professional coaching involves partnering with team members and clients in a thought-provoking and creative process that inspires them to maximize their real potential. Methods of objective assessment, active listening, asking the right questions in terms of reflective questioning encourage self-discovery of all parties.
In most companies executive coaching goals are not achieved
According to the self-awareness of many managers about their coaching skills, most of them assume that they are good at it. But actually the contrary is reality. A recent study in which 3,761 executives assessed their own coaching skills has shown the discrepancy with how those skills were perceived by their direct subordinates. The results did not align at all. 24 percent of the executives significantly overestimated their coaching skills, rating themselves as above average while their team members ranked them in the bottom third of the group. That is a significant divergence. The authors of the study concluded that if managers think they do well at coaching but actually they are not, this poll suggests that those managers might be worse at coaching as they imagined.
The benefits of coaching sales leaders
When sales coaching triggers the sharing of valuable sales-knowledge this leads to having the entire sales team deploy successful methodology instead of just one top sales person using it. This can be easily accomplished by using tools like Salesforce-Chatter, Slack or any other chat-rooms or forums. When knowledge can be transferred easily within an organization this exchange engages, motivates and energizes the rest of the entire sales team. On top of that this content can become a resource to be repurposed in sales trainings.
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