You are the executive CEO of a successful owner operated enterprise in Novato, your business generates over $500K EBIT (earnings before interest and taxes), you feel like there is potential for more and you intend to take your company to the next level? If this is you schedule a call with one of our executive coaches to estimate the ROI of executive coaching for your business.
Great coaching for performers
Has coaching become the sixth management function?
Everybody involved in management should know about the five management functions. French mining engineer Henri Fayol defined the role of a manager as consisting of five functions of management: planning, organizing, commanding, coordinating and controlling. Another theorist, Luther Gulick, chunked commanding and controlling into one function being directing and added staffing, reporting, and budgeting, also known as POSDCORB, which is still used nowadays in management. So, how does coaching and leading fit into all of this? Leadership is one of the most vital management functions completely overlooked by these theorists. For the realisation of a mission an effective leader has to provide clarity, guidance and purpose. Without it any mission is set for failure. This can be accomplished best by switching from commanding and directing to a non directive leadership style.
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How to ensure a new manager transforms into a brilliant leader
Each time a brilliant employee gets promoted to the next level within an organization without the coaching support and leadership training he / she needs, the organization makes a huge mistake by leaving the new manager's performance and success up to chance. They have a 50% chance that not only will the new manager fail, but having missed out on leadership coaching this will cost their organization a little fortune to press play and repeat until a new manager randomly really outperforms with his / her team. Effective coaching skills do not only serve the new manager but also each and every level of employment. Increasing empathy and compassion in every function reduces friction and stress and replaces both with growth potential within the team. Tough decisions in tough situations with normally tough conversations become easier to maneuver when coaching skills are in place and well implemented and performed.
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In most companies executive coaching goals are not achieved
According to the self-awareness of many managers about their coaching skills, most of them assume that they are good at it. But actually the contrary is reality. A recent study in which 3,761 executives assessed their own coaching skills has shown the discrepancy with how those skills were perceived by their direct subordinates. The results did not align at all. 24 percent of the executives significantly overestimated their coaching skills, rating themselves as above average while their team members ranked them in the bottom third of the group. That is a significant divergence. The authors of the study concluded that if managers think they do well at coaching but actually they are not, this poll suggests that those managers might be worse at coaching as they imagined.
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The superior power of ongoing job performance coaching
Coaching provides an invaluable space for personal growth and leadership development. Managers are frequently confronted with employees struggling with low confidence and low performance. The traditional approach would be to send them to a training hoping that this would solve the issue. The employee learns new methods of communication which may improve confidence and performance short-term. Very ofteh though after a while the employee falls back into his thinking patterns and as a result in isolation these trainings rarely generate a sustainable yield in confidence and performance. Although external behavior may change for a while, for changes to manifest long term they need to be incantated. The goal of performance coaching is not to make the team member feel bad, nor is it done to show off how much the manager knows. The only objective of coaching is to collaborate with the team member to solve performance issues and to enhance the results of the employee, the team, and the organization. To achieve leading change ongoing coaching has proven to be most effective.
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How to replace bad leadership qualities with good ones
More professionals sense the need to coach their teams in order to get the best performance of their team members. Like in any relationship, coaching is built on mutual respect and trust. The employee must trust the manager to guide him/her though a strategic mental process. That thinking process becomes more beneficial when information is shared openly. Studies have shown that nine out of 10 executives have the intent to assist their direct report improve performance. On the other hand role-plays simulating a coaching situation demonstrated much room for improvement. Cooperative Coaching leadership style involves listening and asking opposed to authoritative leadership style consisting of just selling and telling. But that coaching approach is contrary to the manager's instincts because deep down the managers have already made up their minds about the solution to a specific issue well before the managers even begin looking at the problem together with the employee. So often those coaching efforts get quickly reduced to just trying to get agreement on what the manager had already in mind and decided. This cannot be construed as real coaching and therefore the outcomes are no better than when authoritative leadership is deployed.
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Why coaching is an important management skill not only for managers
Great leaders help minimize the “noise” and distractions that are getting in the way of someone’s capability to analyse what is happening and which action to take to solve the issue. Great leaders know how and when to ask the right question at the moment, when to give feedback, when to advise, how to get the person to focus, and how to gain dedication. Managers can do this, but they have to waive of a few limiting beliefs and implement a few mindsets and skills. Effective coaching skills serve every level of employment. Enhanced compassion and empathy in each operation reduces friction points and replaces those with human growth potential. Difficult situations and tough conversations become easier to digest when coaching skills are well implemented and regularly executed. Nowadays employees have and need a lot more autonomy. But just as a coach helped the employee set objectives that gave the employee a purpose and shared timely feedback with him/her and recognition to encourage the employee, so should the manager.
Who offers virtual leadership coaching?
Science backs the importance of strategic leadership development
Studies based in procedural justice theory have shown that when individuals consider that the process through which leaders arrive at decisions is fair and well communicated, according to Rawls, 1971, staff will be more committed to a final course of action. But for now this erosion in the role of the manager has been significant. A research project that focused on how top executives view training and development programs, executives overwhelmingly said the most urgent issue they face is igniting their managers to coach employees. Furthermore, finding and deploying the most effective solutionsit appears to be the biggest challenge executives are facing.
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How to build management leadership competencies
It’s easier said than done to become a coaching manager because a completely different mindset is required to pull it off as an everyday pattern throughout all management levels of a company. At most firms, a big gap still yawns between aspiration and implementation. Bridging that gap is key. Great leadership does not happen from one day to the other. Instead great leaders are made through dedication, commitment, and execution. By taking the initiative and proactively working to become a better coaching manager, the manager will not only elevate his own performance, but more importantly the one of his team members, and by extension, his organization. Even though it is easier and faster to just do telling and commanding taking the coaching route is really worth the effort. In the beginning coaching tends to be slower because it requires some patience and time to begin with, and it takes deliberate exercise in terms of learning by doing to get really good at it. It is an investment in human resources that has a higher return than any other management skill. Team members learn, grow, develop, improve performance and results, subordinates gain more recognition, and organizations increase their bottom line. Entities that choose to take that route should first focus on how to develop coaching as an individual managerial capacity, and then on how to turn it into a company wide one.
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When developping leadership skills becomes more important with new responsibilities
Most people begin successful careers by developing expertise in a technical, functional, transactional or professional domain. In most instances coming up with the right answers means everything. For the purpose of rising up the career ladder proving yourself that way has been sufficient in most cases. But once the employee moves into people management the tables turn and at that point the manager has to ensure that his / her subordinates have the same or even better quality in their answers. However, managers differ in their style to leading employees and generating results. At times some managers tend to just oversee employees and the work they fulfill and to solve issues on behalf of their employees. Managers who have implemented coaching leadership strive to empower and inspire employees to take their skills to another level and resolve issues on their own.
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How managers can trigger a coach within every employee and unleash hidden potentials
Great leaders tap into the potential coach within every manager and team member. Hidden within many employees is a source of information and knowledge waiting to be conserved and shared with the broader team. A great leader can encourage his own team members to become coaches and trainers themselves by enabling them to hold their own mini-seminars on an important topic or skill. If the company offers a virtual platform or chatroom then this represents means of leverage where team members can create and share their own learning content, guidance, insights, stories, and tips for where to access the best training to get the job done. Great leaders should ask themselves whether the team member has the capacity to accomplish the objectives and get the job done. Four common bottle necks are time, skill set, tools, and personality. Great leaders determine how to remove these bottle necks and whether or not the team member needs the leader's help to remove the barriers. This is key in the role of a coaching manager.
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The implications of shadow coaching style of leadership
Typically managers think they are already coaching when in reality what they are doing is a lot of telling, instructing, directing, teaching, advising, and in the worst case, micromanaging. They use the phrase 'coaching' to describe just about any conversation they have with a team member although it does not really apply. First managers need to learn the definition of coaching. Here is the secret of coaching: Allow people to perform on their own and give them space for doing so. Like this managers give team members permission to do their jobs and do them well. People will rise to the expectations the management has of them.
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What is coaching in leadership?
Effective coaching skills serve every level of employment and there are two sides to the meaning of leadership coaching: The first meaning refers to working with the leaders of a company to assist them maximize their abilities and lead their team members well. The second meaning refers to a leadership style that executives use when working with their teams. Increasing empathy and compassion in every position reduces friction, stress and replaces it with human growth potential. Tough situations and difficult conversations become easier to maneuver when coaching skills are well deployed and executed. There are many variations of managerial coaching, which entail different types of skills. Those variations relevant to a consideration of leaders and managers include team coaching and hierarchical coaching.
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When timing is right for leaders to trigger self coaching within their teams
Leaders should use their active listening skills to really get to the bottom of an employee's answers, and ask follow-up questions when necessary as well as learn more about their unique strengths. The key for true leaders is to encourage team members to share their honest feedback or input with the leader, and welcome them to ask the leading change questions as well. As a matter of fact, workplace coaching usually happens unscheduled outside of formal coaching sessions. At times it just happens in brief exchanges, for example when a managing leader in charge might respond to a request for guidance by posing a single question, such as “What do you already have in mind?” or “What could be the solution?”. A manager just cannot have all the right answers that might occur. When managers increasingly end up asking good questions in such kind of interactions, the team will notice that it is on the right track.
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The right questions indicate best leadership quality
Managers need the space and time to actually manage. Managing people is tough, really, really tough. Employees ask for the managers' trust and compassion, so managers need to be able take the time to establish trust, starting conversations off with questions like, “How are things going?” and, “How can I help?” Such open questions potentially trigger a diverse and remarkable dialogue on various subjects, including but not limited to progress, improvement engagement, culture, productivity and performance. And, probably most important, they help identify the fires before we’re at high emergency alarm status.”. Reality-focused questions to ask are for example “What are the key things we need to know?”. The leaders should hone into what their team members have as a reply. Are the leaders missing something important? Are the managers talking about operational problems but missing out on the human side of things? Or the other way round? When coaching managers get their subordinates to slow down and think this way, they often lose themselves in contemplation and then an idea comes along, and off they go, engaging with the issue on their own with new inspiration, fresh energy and a new perspective. This step is crucial, because it stops team members from overlooking pertinent moving parts and leaping to conclusions. The manager's job at this point is just to ask the right questions and then get out of the way.