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executive coaching and leadership development in Kingston

You are the executive CEO of a successful owner operated enterprise in Kingston, your business generates over $500K EBIT (earnings before interest and taxes), you feel like there is potential for more and you intend to take your company to the next level? If this is you schedule a call with one of our executive coaches to estimate the ROI of executive coaching for your business.

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Coaching in scenarios of crisis or conflict

A possible work scenario might be when a manager can navigate a team through a crisis thanks to his effective coaching skills. Regardless of the magnitude of the specific event, a skilled manager will approach the situation differently than a manager without leadership skills. Leadership coaching assists leaders with challenging employees and managing customers effectively. Coaches enable and train managers in role play scenarios to learn to deal with conflict and crisis. Such a training helps them in real world scenarios to deescalate situations before they become a real much bigger problem. Coaching is also about assisting to prevent career derailment or to reduce friction and stress or other emotional factors that might get in the way of effective performance and solutions. It might also involve extinguishing conflicts between team members or resolving company politics related issues.

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Why coaching is an important leadership skill

Management should support daily learning and development activities. Typically employees regularly claim they don’t engage in learning activities because they don’t believe their managers would support them and qualify them as a waste of valuable time. It’s up to the management to change this perception by creating an environment where it is not only acceptable, but highly encouraged to use office time to engage in learning activities. Managers should suggest that their team members absorb small bites of content regularly when it suits best their schedules and their daily operational tasks, or look for creative and engaging ways that the manager can bring learning and development into daily activities for their teams.

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How to roll out coaching style leadership on all levels

Coaching as a managerial skill is a crucial first milestone, but to really transform the enterprise into a genuine learning organization, managers are called to do more than just teach individual leaders and managers how to perform better at coaching as another skill. Stakeholders need to participate making coaching an organizational capacity that fits integrally within their company culture. To achieve that, stakeholders must invoke a cultural transformation. In a coaching capacity, HR must go beyond simply sharing the impact of a manager’s behavior on others. They have to become a partner in giving attention specifically on a manager’s personal and professional development. One-on-one coaching can assist leaders manage stress, assist with conflict resolution, and accomplish personal and professional objectives. Furthermore, additional leadership development through coaching can transform the work space more enjoyable and effective for both management and subordinates. What can HR do differently so that coaching gets the positioning and attention it really deserves? What is the role of HR in coaching the management of an organization? This is the question for HR experts. At times managers don’t know what to look for or what to do when they see an issue arising. Simultaneously, HR spends lots of resources in terms of time and funding resolving issues that may have been prevented altogether to begin with upon condition that the manager had been trained and coached earlier. How can HR help managers recognize problems and call attention to them sooner? The solution: Organizations need to offer their managers the appropriate frameworks to develop better leadership. Better leadership can only be accomplished when coaching becomes an organizational capacity.

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Building individual competencies that arise from collaboration with employees

Effective leaders typically lay the foundation for achieving objectives with each member of the organization. according to Burdett, 1998, creating an environment that nurtures individual growth inspires the entire organization to show up as their best version of themselves. Managers should deploy their staff using a strengths-based approach for the further development of each team member. As a result managers and their teams can perform much better in the workplace when the employees can build rather on their strengths instead of their weaknesses.

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Why do managers need coaching skills?

Superior coaching skills can come in as a valuable resource in times of conflict. Let's assume there is a conflict between two employees. The manager with effective coaching skills of active, equal listening and emotional intelligence at his disposal can minimize anger, stress, and ineffective communication. By doing so the manager creates an allowance for space for each party where the conflict can be heard and the conditions are in place to co-create solutions which help unify the team.

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Today's role of coaching in organizational development

With fast, continuous and disruptive change being the biggest constant in business, a great leader just cannot build exclusively on what worked in the past because with new parameters due to change there is just no guarantee that this will still work these days. Managers simply cannot and should not expect to have all the right answers and must adapt to new conditions and collaborate with specialised teams. To cope with this new reality, enterprises are ditching traditional command-and-control practices and replace those with a model in which managers give support and guidance rather than instructions, and subordinates adapt to constantly changing environments in ways that unleash fresh empowerment, identification with the mission, energy, motivation, innovation, dedication and commitment. Studies have shown a nice side effect being that coaching managers found themselves learning themselves throughout the process of coaching in collaboration with their staff. A dyadic relationship with subordinates is key for the coaching manager to perform effectively his leadership.

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Has coaching become the sixth management function?

Everybody involved in management should know about the five management functions. French mining engineer Henri Fayol defined the role of a manager as consisting of five functions of management: planning, organizing, commanding, coordinating and controlling. Another theorist, Luther Gulick, chunked commanding and controlling into one function being directing and added staffing, reporting, and budgeting, also known as POSDCORB, which is still used nowadays in management. So, how does coaching and leading fit into all of this? Leadership is one of the most vital management functions completely overlooked by these theorists. For the realisation of a mission an effective leader has to provide clarity, guidance and purpose. Without it any mission is set for failure. This can be accomplished best by switching from commanding and directing to a non directive leadership style.

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The fine line between leading change and managing change

A coaching relationship tends to be mutually beneficial. Both parties gain valuable insights from the sharing process. In opposite to a manager, who hires and has power and control over the staff, coaches and coachees choose each other deliberately. A coach's authority derives from the coachee's esteem. Such relationships often form organically in the workspace, with coaches and coachees getting more than just acquainted. The fundamental acceptance of coaching however must come from the top. Developing new leaders in the team can assist with convincing senior leadership if needed. For the purpose of getting managers in mid-level management to accept coaching this spark must come from the HR/leadership partner campaign: explaining the business related reasons for behavioral change needed to someone in the team and then requesting their assistance to lead a cultural change that is needed. For an individual, getting this communicated directly is normally the best, especially when the stage is set from leading management that a particular new business guideline is a requirement instead of a suggestion.

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Science backs the importance of strategic leadership development

Studies based in procedural justice theory have shown that when individuals consider that the process through which leaders arrive at decisions is fair and well communicated, according to Rawls, 1971, staff will be more committed to a final course of action. But for now this erosion in the role of the manager has been significant. A research project that focused on how top executives view training and development programs, executives overwhelmingly said the most urgent issue they face is igniting their managers to coach employees. Furthermore, finding and deploying the most effective solutionsit appears to be the biggest challenge executives are facing.

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How Managers Can Become Effective Coaches Of Employees

Managers who want to be effective in coaching will most likely have to let go of some assumptions about themselves and their employees, be willing to learn and practice a more cooperative leadership style that will initially feel unnatural and awkward. On the other hand, the rewards will be well worth the effort. They cannot just push a button and be an effective coach. Those managers wanting to become coaches need to have a framework, and it takes time, effort and practice. Many coaches deploy the GROW model as their framework. They like it because it is easy to implement and provides a roadmap for just about any coaching situation and conversation.

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The implications of shadow coaching style of leadership

Typically managers think they are already coaching when in reality what they are doing is a lot of telling, instructing, directing, teaching, advising, and in the worst case, micromanaging. They use the phrase 'coaching' to describe just about any conversation they have with a team member although it does not really apply. First managers need to learn the definition of coaching. Here is the secret of coaching: Allow people to perform on their own and give them space for doing so. Like this managers give team members permission to do their jobs and do them well. People will rise to the expectations the management has of them.

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Leadership effectiveness within the team and with clients

Excellent coaching skills can come in handy in times of conflict. Suppose there is a conflict between two team members. The effective coaching skills of active, equal listening and emotional intelligence are deployed to reduce stress, anger, confrontation and ineffective, destructive communication. Allowing space for each side in times of conflict and to also co-create solutions helps to unify the team. Professional coaching involves partnering with team members and clients in a thought-provoking and creative process that inspires them to maximize their real potential. Methods of objective assessment, active listening, asking the right questions in terms of reflective questioning encourage self-discovery of all parties.

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In most companies executive coaching goals are not achieved

According to the self-awareness of many managers about their coaching skills, most of them assume that they are good at it. But actually the contrary is reality. A recent study in which 3,761 executives assessed their own coaching skills has shown the discrepancy with how those skills were perceived by their direct subordinates. The results did not align at all. 24 percent of the executives significantly overestimated their coaching skills, rating themselves as above average while their team members ranked them in the bottom third of the group. That is a significant divergence. The authors of the study concluded that if managers think they do well at coaching but actually they are not, this poll suggests that those managers might be worse at coaching as they imagined.

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How to ensure a new manager transforms into a brilliant leader

Each time a brilliant employee gets promoted to the next level within an organization without the coaching support and leadership training he / she needs, the organization makes a huge mistake by leaving the new manager's performance and success up to chance. They have a 50% chance that not only will the new manager fail, but having missed out on leadership coaching this will cost their organization a little fortune to press play and repeat until a new manager randomly really outperforms with his / her team. Effective coaching skills do not only serve the new manager but also each and every level of employment. Increasing empathy and compassion in every function reduces friction and stress and replaces both with growth potential within the team. Tough decisions in tough situations with normally tough conversations become easier to maneuver when coaching skills are in place and well implemented and performed.

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