You are the executive CEO of a successful owner operated enterprise in Iowa, your business generates over $500K EBIT (earnings before interest and taxes), you feel like there is potential for more and you intend to take your company to the next level? If this is you schedule a call with one of our executive coaches to estimate the ROI of executive coaching for your business.
Leadership effectiveness within the team and with clients
Excellent coaching skills can come in handy in times of conflict. Suppose there is a conflict between two team members. The effective coaching skills of active, equal listening and emotional intelligence are deployed to reduce stress, anger, confrontation and ineffective, destructive communication. Allowing space for each side in times of conflict and to also co-create solutions helps to unify the team. Professional coaching involves partnering with team members and clients in a thought-provoking and creative process that inspires them to maximize their real potential. Methods of objective assessment, active listening, asking the right questions in terms of reflective questioning encourage self-discovery of all parties.
How to build management leadership competencies
It’s easier said than done to become a coaching manager because a completely different mindset is required to pull it off as an everyday pattern throughout all management levels of a company. At most firms, a big gap still yawns between aspiration and implementation. Bridging that gap is key. Great leadership does not happen from one day to the other. Instead great leaders are made through dedication, commitment, and execution. By taking the initiative and proactively working to become a better coaching manager, the manager will not only elevate his own performance, but more importantly the one of his team members, and by extension, his organization. Even though it is easier and faster to just do telling and commanding taking the coaching route is really worth the effort. In the beginning coaching tends to be slower because it requires some patience and time to begin with, and it takes deliberate exercise in terms of learning by doing to get really good at it. It is an investment in human resources that has a higher return than any other management skill. Team members learn, grow, develop, improve performance and results, subordinates gain more recognition, and organizations increase their bottom line. Entities that choose to take that route should first focus on how to develop coaching as an individual managerial capacity, and then on how to turn it into a company wide one.
The overlooked coach potential in leadership
For team leaders who are used to tackling performance issues by directing and instructing employees what to do, a coaching approach often feels too slow and time consuming. Furthermore, in their perception coaching can make them psychologically vulnerable, because it deprives them of deploying their authority approach they are so used to and very comfortable with. So they resist the implementation of coaching and don't even try it. Common excuses are “I’m too busy now,” or they will find other excuses like “This isn’t the best use of my time,” or “these employees aren’t coachable.”. According to Daniel Goleman’s study of leadership styles, leaders ranked coaching as their least-favorite leadership style, justifying it with the excuse that they simply would not have time for the slow and tedious work of coaching people and assisting them grow from within.
The benefits of mishap coaching in workplace
Successful managers are aware of the importance and significance of careful planning and preparation. Both play a central role in their success. At times however they don’t emphasize it enough at the team level, which means that they don’t set an expectation that the team members who report to them should spend an equal amount of time on planning and preparation as they do for the operations. A side effect that comes in handy of this approach to managing mistakes is that it will build trust between leaders and subordinates. According to Edmondson, 2002 that will create the sense of psychological safety net which is required to admit openly one’s mistakes and ask for help and forgiveness and mitigate the temptation to sweep errors under the rug.
How to keep a sales team motivated when sales are slow and low
You can assist your sales staff enhance their current performance, or in the case of already well performing sales team members, help them excel even more. Performance coaching is a powerful method when leaders deploy it for the benefit of the entire sales team. At times getting the performance coaching right can be challenging for even the most experienced managers. When an employee is not on track to target a manager comes to a point where he / she must decide wheter to fire or hang in there with a direct report. Often an alternation between ignorance and micromanagement by the manager have contributed significantly to the situation and lead up to this point. Before a problem grows, the manager should already touch base along the way and ask staff members about their ideas how to correct the issue, prevent it from becoming bigger and from happening again. In case of a high performing employee the manager should trigger constant and never ending improvement by asking questions in that regard.
Why do managers need coaching skills?
Superior coaching skills can come in as a valuable resource in times of conflict. Let's assume there is a conflict between two employees. The manager with effective coaching skills of active, equal listening and emotional intelligence at his disposal can minimize anger, stress, and ineffective communication. By doing so the manager creates an allowance for space for each party where the conflict can be heard and the conditions are in place to co-create solutions which help unify the team.
How to develop leadership qualities that provide leverage
Managers need to be are equipped with coaching skills that enable them to respond when team members ask for guidance with huge, messy, confusing sometimes badly defined and poorly described issues that often extend far beyond the company's initial briefing. With such coaching skills in place, managers now have become better at recognizing complicated challenging situations in which they don’t have to provide the answers. They know that in such cases, they are able to offer more value just by listening attentively, asking the right questions, and supporting team members as it is their responsibility to come up with the best solution. Great leaders just know how to dig out the right answer and providing space for the team members to think for themselves.
How to improve leadership abilities
Coaching is better than repair. Providing positive feedback and honest suggestions for improvement early and often yields higher results, better outcomes, and stronger bonds and better relationships than any retroactive action or progressive rule ever will. Managers generally get this, so getting them to buy into this is not a rocket science. However making them implement how to document coaching conversations can be challenging. Managers should continuously look out for new opportunities to coach team members. They shoould benefit from the opportunities to inspire and motivate employees or educate them further and enable them with new skill sets. On the other hand managers should make it a habit to connect and ask for feedback from team members to assess situations and create solutions. Managers should invoke conversations with team members by asking guiding, open-ended questions, that are not closed yes and no questions. As a result such questions will encourage team members to provide honest, thoughtful answers about their view on things. Such conversations and feedback loops will enable the manager to establish beneficial relationships with the the team member.
True leadership and culture in business management
Culture contributes significantly to a company's success. But when old management practices begin to impede progress this might become a problem. Risk aversion and internal politics might be hampering cross-divisional collaboration, senior leaders might end up resisting innovation. Furthermore, when rapidly changing technologies let managers often lead with out-of-date knowledge and practices, the risk is that those senior managers might keep passing these down because that’s what they know how to do. The solution: Leading change. According to Boyatzis, Smith, & Blaize, 2006 the act of showing compassion involves being with a team member in their pain. It’s understanding another’s feelings and demonstrating an intent to act in response to those intuitions and allowing team members to innovate and transform the company's culture and success.
True leaders deploy employee engagement to nip fear in the bud
Managers shoud do their best to destroy fear in the workplace. According to Edmondson, 2002, managers that assist team members develop purpose in their function within the team do not experience fear among their team members. When a cohesive, vision-focused taskforce collaborates and deploys team members’ strengths toward common objectives and targets, the accomplishment gets accelerated. According to Nelson et al., 2002, employees improve performance when they sense purpose, recognition, morale, significance and overall job satisfaction. Managers should practice improving effective communication skills in every interaction daily. Modeling these skills, as a manager or leader, will set the expectation for the entire organization and reduce fear within the team. According to Jonsdottir & Fridriksdottir, 2020, practicing active listening, in particular, will help communicate respect and attentiveness to team members and their needs giving no grounds to any fear to develop among the employees.
When timing is right for leaders to trigger self coaching within their teams
Leaders should use their active listening skills to really get to the bottom of an employee's answers, and ask follow-up questions when necessary as well as learn more about their unique strengths. The key for true leaders is to encourage team members to share their honest feedback or input with the leader, and welcome them to ask the leading change questions as well. As a matter of fact, workplace coaching usually happens unscheduled outside of formal coaching sessions. At times it just happens in brief exchanges, for example when a managing leader in charge might respond to a request for guidance by posing a single question, such as “What do you already have in mind?” or “What could be the solution?”. A manager just cannot have all the right answers that might occur. When managers increasingly end up asking good questions in such kind of interactions, the team will notice that it is on the right track.
How to coach employees for improved performance
Team members who resonate positively to coaching and increase their performance can become valued amplifiers for the overall success of the company. Employees with a lack of performance will find themselves placed on a formal performance improvement plan. This sets up a formal procedure wherein the leader meets regularly with the underperforming team member to provide coaching and feedback. At management meetings, the leader evaluates how well each team member is doing in meeting the objectives that were set in the performance improvement plan. Typically, by the time an employee has received a performance improvement plan, Human Resources is heavily involved in the meetings and in the review of the employee's progress on his / her path to reaching that performance. The HR is also ensuring that the manager's documentation of the employee's performance is in order and up to date.
Coaching your team to higher performance and responsibility
Great leaders implicitly have internalized the transferability of emotions. This process is also known as emotional contagion (Hatfield, Cacioppo, & Rapson, 1993). Great coaching managers are careful with their reactions in times of crisis or emergencies. They wait for better opportunities to generate empowerment, inspiration and excitement when a new momentum is needed within the team and become proactive in avoiding fires they have become used to put out themselves. Ongoing crisis management cannot be an effective leadership style. A better approach to work is to delegate authority using cooperative leadership style and put trust into the team and let the team members learn to handle complicated situations themselves.
The right questions indicate best leadership quality
Managers need the space and time to actually manage. Managing people is tough, really, really tough. Employees ask for the managers' trust and compassion, so managers need to be able take the time to establish trust, starting conversations off with questions like, “How are things going?” and, “How can I help?” Such open questions potentially trigger a diverse and remarkable dialogue on various subjects, including but not limited to progress, improvement engagement, culture, productivity and performance. And, probably most important, they help identify the fires before we’re at high emergency alarm status.”. Reality-focused questions to ask are for example “What are the key things we need to know?”. The leaders should hone into what their team members have as a reply. Are the leaders missing something important? Are the managers talking about operational problems but missing out on the human side of things? Or the other way round? When coaching managers get their subordinates to slow down and think this way, they often lose themselves in contemplation and then an idea comes along, and off they go, engaging with the issue on their own with new inspiration, fresh energy and a new perspective. This step is crucial, because it stops team members from overlooking pertinent moving parts and leaping to conclusions. The manager's job at this point is just to ask the right questions and then get out of the way.