You are the executive CEO of a successful owner operated enterprise in Bethlehem, your business generates over $500K EBIT (earnings before interest and taxes), you feel like there is potential for more and you intend to take your company to the next level? If this is you schedule a call with one of our executive coaches to estimate the ROI of executive coaching for your business.
Insights from professional executive coaching

How Managers Can Become Effective Coaches Of Employees
Managers who want to be effective in coaching will most likely have to let go of some assumptions about themselves and their employees, be willing to learn and practice a more cooperative leadership style that will initially feel unnatural and awkward. On the other hand, the rewards will be well worth the effort. They cannot just push a button and be an effective coach. Those managers wanting to become coaches need to have a framework, and it takes time, effort and practice. Many coaches deploy the GROW model as their framework. They like it because it is easy to implement and provides a roadmap for just about any coaching situation and conversation.
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Coaching skills all managers need
As a coach, it is crucial not to assume you should have a solution to any issue. Instead, collaborating with the employee to find the best solution. The managing coach should empower team members to solve their problems, showing that the managing coach appreciates their abilities and trust their judgment. The managing coach should show confidence in the team-member's ability and willingness to solve the issue. Also he / she should ask the employee for assistance in solving the issue or enhancing their performance. The managing coach may join in with the employee with the objective of increasing the employees' effectiveness as a contributor to the entire organization. Good managing coaches should feel comfortable delegating challenging work to team-members. According to Beattie, 2002, by doing so it has the positive effect of communicating trust in the employee's capabilities, while also facilitating their learning. Every leader should do some effort to improve his / her coaching skills, and there are leaders in or outside the workplace. Active listening, empowerment, motivation, communication, building trust and purpose, relationships, and accountability are all important skills for any leader that will benefit every side.
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Today's role of coaching in organizational development
With fast, continuous and disruptive change being the biggest constant in business, a great leader just cannot build exclusively on what worked in the past because with new parameters due to change there is just no guarantee that this will still work these days. Managers simply cannot and should not expect to have all the right answers and must adapt to new conditions and collaborate with specialised teams. To cope with this new reality, enterprises are ditching traditional command-and-control practices and replace those with a model in which managers give support and guidance rather than instructions, and subordinates adapt to constantly changing environments in ways that unleash fresh empowerment, identification with the mission, energy, motivation, innovation, dedication and commitment. Studies have shown a nice side effect being that coaching managers found themselves learning themselves throughout the process of coaching in collaboration with their staff. A dyadic relationship with subordinates is key for the coaching manager to perform effectively his leadership.
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Coaching your team to higher performance and responsibility
Great leaders implicitly have internalized the transferability of emotions. This process is also known as emotional contagion (Hatfield, Cacioppo, & Rapson, 1993). Great coaching managers are careful with their reactions in times of crisis or emergencies. They wait for better opportunities to generate empowerment, inspiration and excitement when a new momentum is needed within the team and become proactive in avoiding fires they have become used to put out themselves. Ongoing crisis management cannot be an effective leadership style. A better approach to work is to delegate authority using cooperative leadership style and put trust into the team and let the team members learn to handle complicated situations themselves.
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How to replace bad leadership qualities with good ones
More professionals sense the need to coach their teams in order to get the best performance of their team members. Like in any relationship, coaching is built on mutual respect and trust. The employee must trust the manager to guide him/her though a strategic mental process. That thinking process becomes more beneficial when information is shared openly. Studies have shown that nine out of 10 executives have the intent to assist their direct report improve performance. On the other hand role-plays simulating a coaching situation demonstrated much room for improvement. Cooperative Coaching leadership style involves listening and asking opposed to authoritative leadership style consisting of just selling and telling. But that coaching approach is contrary to the manager's instincts because deep down the managers have already made up their minds about the solution to a specific issue well before the managers even begin looking at the problem together with the employee. So often those coaching efforts get quickly reduced to just trying to get agreement on what the manager had already in mind and decided. This cannot be construed as real coaching and therefore the outcomes are no better than when authoritative leadership is deployed.
Insights from professional executive coaching

True leadership and culture in business management
Culture contributes significantly to a company's success. But when old management practices begin to impede progress this might become a problem. Risk aversion and internal politics might be hampering cross-divisional collaboration, senior leaders might end up resisting innovation. Furthermore, when rapidly changing technologies let managers often lead with out-of-date knowledge and practices, the risk is that those senior managers might keep passing these down because that’s what they know how to do. The solution: Leading change. According to Boyatzis, Smith, & Blaize, 2006 the act of showing compassion involves being with a team member in their pain. It’s understanding another’s feelings and demonstrating an intent to act in response to those intuitions and allowing team members to innovate and transform the company's culture and success.
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Which coaching skills for managers can help them transform into leaders
Improving managers' leadership coaching skills is an iterative loop, depending on the feedback which will provide the team leaders with valuable insights into areas where they can improve. Instructor feedback form serve to get valuable information from the team members, with which the leaders can develop their skills. Great leaders assist minimize the “noise” and distractions that tend to get in the way of a team member's ability to figure out what’s going on and how to react. Great leaders know how and when to ask the right question at the right time, when to give feedback, when to advise, how to get the person to focus on one thing only, and how to gain dedication and commitment. Managers can do this, but they have to let go of a few limiting beliefs and implement a few mindsets and skill sets.
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How to keep a sales team motivated when sales are slow and low
You can assist your sales staff enhance their current performance, or in the case of already well performing sales team members, help them excel even more. Performance coaching is a powerful method when leaders deploy it for the benefit of the entire sales team. At times getting the performance coaching right can be challenging for even the most experienced managers. When an employee is not on track to target a manager comes to a point where he / she must decide wheter to fire or hang in there with a direct report. Often an alternation between ignorance and micromanagement by the manager have contributed significantly to the situation and lead up to this point. Before a problem grows, the manager should already touch base along the way and ask staff members about their ideas how to correct the issue, prevent it from becoming bigger and from happening again. In case of a high performing employee the manager should trigger constant and never ending improvement by asking questions in that regard.
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The importance of having coaching frameworks
Each manager or coach has a unique approach to coaching subordinates. It's important for the manager to develop his / her own framework to use when coaching each employee. The manager's framework should guide the conversations the manager has with a team member. But independent from whatever those frameworks might look like, When those team members come up with their own solutions, they are more committed, and the fixes are more likely to be implemented. Furthermore, this issue-solving experience helps team members develop the self-confidence to solve similar issues on their own in the future so that the manager's coaching framework has less significance in the current situation.
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The advantage of coaching management style
Non-directive coaching implies listening and asking questions that lead to insights on their own versus telling and instructing. The real benefit comes to light when this cooperative leadership style ends up asking challenging questions and listening as the employee or team member starts thinking for him- or herself and solving his or her own issues.
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How Managers Can Become Effective Coaches Of Employees
Managers who want to be effective in coaching will most likely have to let go of some assumptions about themselves and their employees, be willing to learn and practice a more cooperative leadership style that will initially feel unnatural and awkward. On the other hand, the rewards will be well worth the effort. They cannot just push a button and be an effective coach. Those managers wanting to become coaches need to have a framework, and it takes time, effort and practice. Many coaches deploy the GROW model as their framework. They like it because it is easy to implement and provides a roadmap for just about any coaching situation and conversation.
Looking for a professional leadership coach?

The fine line between leading change and managing change
A coaching relationship tends to be mutually beneficial. Both parties gain valuable insights from the sharing process. In opposite to a manager, who hires and has power and control over the staff, coaches and coachees choose each other deliberately. A coach's authority derives from the coachee's esteem. Such relationships often form organically in the workspace, with coaches and coachees getting more than just acquainted. The fundamental acceptance of coaching however must come from the top. Developing new leaders in the team can assist with convincing senior leadership if needed. For the purpose of getting managers in mid-level management to accept coaching this spark must come from the HR/leadership partner campaign: explaining the business related reasons for behavioral change needed to someone in the team and then requesting their assistance to lead a cultural change that is needed. For an individual, getting this communicated directly is normally the best, especially when the stage is set from leading management that a particular new business guideline is a requirement instead of a suggestion.
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What are the top leadership skills to improve?
One of the best ways to improve a manager's nondirective coaching skill is to try conversing using the GROW model, devised in the 1980s by Sir John Whitmore and others. The GROW model seems easy to conceptualize, but it’s harder to execute than some managers might imagine, because it requires training to think outside the box about what the manager's role and value as a leader are. The foundation of nondirective coaching is listening, questioning, and withholding judgment. Coaching managers contribute to draw wisdom, insight, and trigger creativity out of their subordinates they’re coaching, with the intent and objective of guiding them learn to resolve problems and cope with complicated situations on their own. It is an approach that can be highly inspiring and empowering for those being coached, but it does not feel natural to most managers, who tend to be more comfortable with just their authoritative “telling” leadership style.
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How to coach employees for improved performance
Team members who resonate positively to coaching and increase their performance can become valued amplifiers for the overall success of the company. Employees with a lack of performance will find themselves placed on a formal performance improvement plan. This sets up a formal procedure wherein the leader meets regularly with the underperforming team member to provide coaching and feedback. At management meetings, the leader evaluates how well each team member is doing in meeting the objectives that were set in the performance improvement plan. Typically, by the time an employee has received a performance improvement plan, Human Resources is heavily involved in the meetings and in the review of the employee's progress on his / her path to reaching that performance. The HR is also ensuring that the manager's documentation of the employee's performance is in order and up to date.
