You are the executive CEO of a successful owner operated enterprise in Grande Prairie, your business generates over $500K EBIT (earnings before interest and taxes), you feel like there is potential for more and you intend to take your company to the next level? If this is you schedule a call with one of our executive coaches to estimate the ROI of executive coaching for your business.
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True leaders deploy employee engagement to nip fear in the bud
Managers shoud do their best to destroy fear in the workplace. According to Edmondson, 2002, managers that assist team members develop purpose in their function within the team do not experience fear among their team members. When a cohesive, vision-focused taskforce collaborates and deploys team members’ strengths toward common objectives and targets, the accomplishment gets accelerated. According to Nelson et al., 2002, employees improve performance when they sense purpose, recognition, morale, significance and overall job satisfaction. Managers should practice improving effective communication skills in every interaction daily. Modeling these skills, as a manager or leader, will set the expectation for the entire organization and reduce fear within the team. According to Jonsdottir & Fridriksdottir, 2020, practicing active listening, in particular, will help communicate respect and attentiveness to team members and their needs giving no grounds to any fear to develop among the employees.
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Coaching your team to higher performance and responsibility
Great leaders implicitly have internalized the transferability of emotions. This process is also known as emotional contagion (Hatfield, Cacioppo, & Rapson, 1993). Great coaching managers are careful with their reactions in times of crisis or emergencies. They wait for better opportunities to generate empowerment, inspiration and excitement when a new momentum is needed within the team and become proactive in avoiding fires they have become used to put out themselves. Ongoing crisis management cannot be an effective leadership style. A better approach to work is to delegate authority using cooperative leadership style and put trust into the team and let the team members learn to handle complicated situations themselves.
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Leadership team building and coaching skills for managers and supervisors
It is cheaper to provide coaching/training than to constantly have to fill positions because people quit due to poor management. For achieving that managers and supervisors can become effective coaches of employees. Coaching is a mutually beneficial relationship with the purpose of developing a specific skill rather than just achieving a task; Typically it takes a year or even longer. Managing is nothing more than a professional relationship used to achieve operational results on demand. That relationship is normally indefinite in duration, depending on the organizational structure. The type of leadership relationship the manager has with a team member - whether coaching style or directing style - should be based on the results and objectives the company is looking to achieve.
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How can managers ask the right questions for appreciative inquiry
A manager on the path to becoming an effective coach for his / her employees coaching cultivates commitment to improving the organization without imposing an issue based orientation or sense of a general feeling of pessimism or despondency on employees. Instead, employees are recognized for what they already do well and encouraged to apply these strengths in such a way that facilitates performance and growth. According to Nelson et al., 2002 targets are met faster when a vision-focused, cohesive taskforce collaborates and deploys the employees' best sides, talents and strengths toward a common objective. Job satisfaction, good morale is key. According to Edmondson, 2002 the manager needs to do his / her best to get rid of fear in the workplace by assisting employees generate purpose within their role, function and responsibility inside an organization.
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How to improve leadership qualities
The coaching manager outperforms the directing manager because leaders can schedule a one-on-one conversation with team members to hone into their concerns and struggles. This setting enables the coaching manager work on solving those struggles and concerns without interfering with team members' progress. When a coaching manager is open to making mistakes, it also gives the subordinates to push themselves to the next level and learn the lessons from their own mistakes. It is crucial as a coaching manager to provide constructive feedback so that subordinates know how to refine what they should keep doing. It is clever to begin a critique by describing what a team member did well. When a coaching manager starts a conversation on a positive note, it opens the senses and guides the transition into constructive criticism. Each team member already has enough ups and downs in their lives without a director that adds on. Great leaders are consistent in their communication, nature and character, messaging, availability and mission. Just like advertising, an ongoing continuous, cumulative approach is highly effective at establishing and leading change and improvement.
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The overlooked coach potential in leadership
For team leaders who are used to tackling performance issues by directing and instructing employees what to do, a coaching approach often feels too slow and time consuming. Furthermore, in their perception coaching can make them psychologically vulnerable, because it deprives them of deploying their authority approach they are so used to and very comfortable with. So they resist the implementation of coaching and don't even try it. Common excuses are “I’m too busy now,” or they will find other excuses like “This isn’t the best use of my time,” or “these employees aren’t coachable.”. According to Daniel Goleman’s study of leadership styles, leaders ranked coaching as their least-favorite leadership style, justifying it with the excuse that they simply would not have time for the slow and tedious work of coaching people and assisting them grow from within.
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When timing is right for leaders to trigger self coaching within their teams
Leaders should use their active listening skills to really get to the bottom of an employee's answers, and ask follow-up questions when necessary as well as learn more about their unique strengths. The key for true leaders is to encourage team members to share their honest feedback or input with the leader, and welcome them to ask the leading change questions as well. As a matter of fact, workplace coaching usually happens unscheduled outside of formal coaching sessions. At times it just happens in brief exchanges, for example when a managing leader in charge might respond to a request for guidance by posing a single question, such as “What do you already have in mind?” or “What could be the solution?”. A manager just cannot have all the right answers that might occur. When managers increasingly end up asking good questions in such kind of interactions, the team will notice that it is on the right track.
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Leadership effectiveness within the team and with clients
Excellent coaching skills can come in handy in times of conflict. Suppose there is a conflict between two team members. The effective coaching skills of active, equal listening and emotional intelligence are deployed to reduce stress, anger, confrontation and ineffective, destructive communication. Allowing space for each side in times of conflict and to also co-create solutions helps to unify the team. Professional coaching involves partnering with team members and clients in a thought-provoking and creative process that inspires them to maximize their real potential. Methods of objective assessment, active listening, asking the right questions in terms of reflective questioning encourage self-discovery of all parties.
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How to replace bad leadership qualities with good ones
More professionals sense the need to coach their teams in order to get the best performance of their team members. Like in any relationship, coaching is built on mutual respect and trust. The employee must trust the manager to guide him/her though a strategic mental process. That thinking process becomes more beneficial when information is shared openly. Studies have shown that nine out of 10 executives have the intent to assist their direct report improve performance. On the other hand role-plays simulating a coaching situation demonstrated much room for improvement. Cooperative Coaching leadership style involves listening and asking opposed to authoritative leadership style consisting of just selling and telling. But that coaching approach is contrary to the manager's instincts because deep down the managers have already made up their minds about the solution to a specific issue well before the managers even begin looking at the problem together with the employee. So often those coaching efforts get quickly reduced to just trying to get agreement on what the manager had already in mind and decided. This cannot be construed as real coaching and therefore the outcomes are no better than when authoritative leadership is deployed.
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What is coaching in leadership?
Effective coaching skills serve every level of employment and there are two sides to the meaning of leadership coaching: The first meaning refers to working with the leaders of a company to assist them maximize their abilities and lead their team members well. The second meaning refers to a leadership style that executives use when working with their teams. Increasing empathy and compassion in every position reduces friction, stress and replaces it with human growth potential. Tough situations and difficult conversations become easier to maneuver when coaching skills are well deployed and executed. There are many variations of managerial coaching, which entail different types of skills. Those variations relevant to a consideration of leaders and managers include team coaching and hierarchical coaching.
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Why do managers need coaching skills?
Superior coaching skills can come in as a valuable resource in times of conflict. Let's assume there is a conflict between two employees. The manager with effective coaching skills of active, equal listening and emotional intelligence at his disposal can minimize anger, stress, and ineffective communication. By doing so the manager creates an allowance for space for each party where the conflict can be heard and the conditions are in place to co-create solutions which help unify the team.
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How to develop leadership qualities that provide leverage
Managers need to be are equipped with coaching skills that enable them to respond when team members ask for guidance with huge, messy, confusing sometimes badly defined and poorly described issues that often extend far beyond the company's initial briefing. With such coaching skills in place, managers now have become better at recognizing complicated challenging situations in which they don’t have to provide the answers. They know that in such cases, they are able to offer more value just by listening attentively, asking the right questions, and supporting team members as it is their responsibility to come up with the best solution. Great leaders just know how to dig out the right answer and providing space for the team members to think for themselves.
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Which coaching skills for managers can help them transform into leaders
Improving managers' leadership coaching skills is an iterative loop, depending on the feedback which will provide the team leaders with valuable insights into areas where they can improve. Instructor feedback form serve to get valuable information from the team members, with which the leaders can develop their skills. Great leaders assist minimize the “noise” and distractions that tend to get in the way of a team member's ability to figure out what’s going on and how to react. Great leaders know how and when to ask the right question at the right time, when to give feedback, when to advise, how to get the person to focus on one thing only, and how to gain dedication and commitment. Managers can do this, but they have to let go of a few limiting beliefs and implement a few mindsets and skill sets.
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The right questions indicate best leadership quality
Managers need the space and time to actually manage. Managing people is tough, really, really tough. Employees ask for the managers' trust and compassion, so managers need to be able take the time to establish trust, starting conversations off with questions like, “How are things going?” and, “How can I help?” Such open questions potentially trigger a diverse and remarkable dialogue on various subjects, including but not limited to progress, improvement engagement, culture, productivity and performance. And, probably most important, they help identify the fires before we’re at high emergency alarm status.”. Reality-focused questions to ask are for example “What are the key things we need to know?”. The leaders should hone into what their team members have as a reply. Are the leaders missing something important? Are the managers talking about operational problems but missing out on the human side of things? Or the other way round? When coaching managers get their subordinates to slow down and think this way, they often lose themselves in contemplation and then an idea comes along, and off they go, engaging with the issue on their own with new inspiration, fresh energy and a new perspective. This step is crucial, because it stops team members from overlooking pertinent moving parts and leaping to conclusions. The manager's job at this point is just to ask the right questions and then get out of the way.
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