You are the executive CEO of a successful owner operated enterprise in Casper, your business generates over $500K EBIT (earnings before interest and taxes), you feel like there is potential for more and you intend to take your company to the next level? If this is you schedule a call with one of our executive coaches to estimate the ROI of executive coaching for your business.
The right questions indicate best leadership quality
Managers need the space and time to actually manage. Managing people is tough, really, really tough. Employees ask for the managers' trust and compassion, so managers need to be able take the time to establish trust, starting conversations off with questions like, “How are things going?” and, “How can I help?” Such open questions potentially trigger a diverse and remarkable dialogue on various subjects, including but not limited to progress, improvement engagement, culture, productivity and performance. And, probably most important, they help identify the fires before we’re at high emergency alarm status.”. Reality-focused questions to ask are for example “What are the key things we need to know?”. The leaders should hone into what their team members have as a reply. Are the leaders missing something important? Are the managers talking about operational problems but missing out on the human side of things? Or the other way round? When coaching managers get their subordinates to slow down and think this way, they often lose themselves in contemplation and then an idea comes along, and off they go, engaging with the issue on their own with new inspiration, fresh energy and a new perspective. This step is crucial, because it stops team members from overlooking pertinent moving parts and leaping to conclusions. The manager's job at this point is just to ask the right questions and then get out of the way.
How to build management leadership competencies
It’s easier said than done to become a coaching manager because a completely different mindset is required to pull it off as an everyday pattern throughout all management levels of a company. At most firms, a big gap still yawns between aspiration and implementation. Bridging that gap is key. Great leadership does not happen from one day to the other. Instead great leaders are made through dedication, commitment, and execution. By taking the initiative and proactively working to become a better coaching manager, the manager will not only elevate his own performance, but more importantly the one of his team members, and by extension, his organization. Even though it is easier and faster to just do telling and commanding taking the coaching route is really worth the effort. In the beginning coaching tends to be slower because it requires some patience and time to begin with, and it takes deliberate exercise in terms of learning by doing to get really good at it. It is an investment in human resources that has a higher return than any other management skill. Team members learn, grow, develop, improve performance and results, subordinates gain more recognition, and organizations increase their bottom line. Entities that choose to take that route should first focus on how to develop coaching as an individual managerial capacity, and then on how to turn it into a company wide one.
The financial benefits of coaching to the organisation
The benefits of leadership development can be measured. A study conducted by the Human Capital Institute has shown that 51 percent of companies reported a strong coaching culture and had higher revenue than companies without having implemented coaching management style. The International Society for Performance Improvement measured the ROI on leadership coaching which made up a remarkable 221 percent ROI. With those figures the benefits of leadership coaching have been clearly established. Coaching isn’t just a nice to have soft skill. It really does contribute to a higher EBIT.
Today's role of coaching in organizational development
With fast, continuous and disruptive change being the biggest constant in business, a great leader just cannot build exclusively on what worked in the past because with new parameters due to change there is just no guarantee that this will still work these days. Managers simply cannot and should not expect to have all the right answers and must adapt to new conditions and collaborate with specialised teams. To cope with this new reality, enterprises are ditching traditional command-and-control practices and replace those with a model in which managers give support and guidance rather than instructions, and subordinates adapt to constantly changing environments in ways that unleash fresh empowerment, identification with the mission, energy, motivation, innovation, dedication and commitment. Studies have shown a nice side effect being that coaching managers found themselves learning themselves throughout the process of coaching in collaboration with their staff. A dyadic relationship with subordinates is key for the coaching manager to perform effectively his leadership.
How managers can trigger a coach within every employee and unleash hidden potentials
Great leaders tap into the potential coach within every manager and team member. Hidden within many employees is a source of information and knowledge waiting to be conserved and shared with the broader team. A great leader can encourage his own team members to become coaches and trainers themselves by enabling them to hold their own mini-seminars on an important topic or skill. If the company offers a virtual platform or chatroom then this represents means of leverage where team members can create and share their own learning content, guidance, insights, stories, and tips for where to access the best training to get the job done. Great leaders should ask themselves whether the team member has the capacity to accomplish the objectives and get the job done. Four common bottle necks are time, skill set, tools, and personality. Great leaders determine how to remove these bottle necks and whether or not the team member needs the leader's help to remove the barriers. This is key in the role of a coaching manager.
The superior power of ongoing job performance coaching
Coaching provides an invaluable space for personal growth and leadership development. Managers are frequently confronted with employees struggling with low confidence and low performance. The traditional approach would be to send them to a training hoping that this would solve the issue. The employee learns new methods of communication which may improve confidence and performance short-term. Very ofteh though after a while the employee falls back into his thinking patterns and as a result in isolation these trainings rarely generate a sustainable yield in confidence and performance. Although external behavior may change for a while, for changes to manifest long term they need to be incantated. The goal of performance coaching is not to make the team member feel bad, nor is it done to show off how much the manager knows. The only objective of coaching is to collaborate with the team member to solve performance issues and to enhance the results of the employee, the team, and the organization. To achieve leading change ongoing coaching has proven to be most effective.
The importance of having coaching frameworks
Each manager or coach has a unique approach to coaching subordinates. It's important for the manager to develop his / her own framework to use when coaching each employee. The manager's framework should guide the conversations the manager has with a team member. But independent from whatever those frameworks might look like, When those team members come up with their own solutions, they are more committed, and the fixes are more likely to be implemented. Furthermore, this issue-solving experience helps team members develop the self-confidence to solve similar issues on their own in the future so that the manager's coaching framework has less significance in the current situation.
Leadership team building and coaching skills for managers and supervisors
It is cheaper to provide coaching/training than to constantly have to fill positions because people quit due to poor management. For achieving that managers and supervisors can become effective coaches of employees. Coaching is a mutually beneficial relationship with the purpose of developing a specific skill rather than just achieving a task; Typically it takes a year or even longer. Managing is nothing more than a professional relationship used to achieve operational results on demand. That relationship is normally indefinite in duration, depending on the organizational structure. The type of leadership relationship the manager has with a team member - whether coaching style or directing style - should be based on the results and objectives the company is looking to achieve.
How to develop leadership qualities that provide leverage
Managers need to be are equipped with coaching skills that enable them to respond when team members ask for guidance with huge, messy, confusing sometimes badly defined and poorly described issues that often extend far beyond the company's initial briefing. With such coaching skills in place, managers now have become better at recognizing complicated challenging situations in which they don’t have to provide the answers. They know that in such cases, they are able to offer more value just by listening attentively, asking the right questions, and supporting team members as it is their responsibility to come up with the best solution. Great leaders just know how to dig out the right answer and providing space for the team members to think for themselves.
Why developping strategic leadership skills is important
Managers should seek ongoing training. If the leader wants his team members to engage in constant ongoing improvement of skills, then the manager is going to have to lead by example and educate him- / herself first. The manager should consider seeking out training to improve his / her leadership skills, whether it’s one class, a leadership certification program, or completing a more formal executive education or coaching program. Nowadays the manager has various options to get higher education be it through an online or a presential program or a combination of both. Getting more educated leads to better qualification and once these fresh new skills are implemented and shared with the team the effects will be noticed.
Building individual competencies that arise from collaboration with employees
Effective leaders typically lay the foundation for achieving objectives with each member of the organization. according to Burdett, 1998, creating an environment that nurtures individual growth inspires the entire organization to show up as their best version of themselves. Managers should deploy their staff using a strengths-based approach for the further development of each team member. As a result managers and their teams can perform much better in the workplace when the employees can build rather on their strengths instead of their weaknesses.
The benefits of coaching sales leaders
When sales coaching triggers the sharing of valuable sales-knowledge this leads to having the entire sales team deploy successful methodology instead of just one top sales person using it. This can be easily accomplished by using tools like Salesforce-Chatter, Slack or any other chat-rooms or forums. When knowledge can be transferred easily within an organization this exchange engages, motivates and energizes the rest of the entire sales team. On top of that this content can become a resource to be repurposed in sales trainings.
How to motivate your team as a leader instead of a commanding and controling manager
Successful executives must increasingly complement their sector specific knowledge and functional methodology with a general readiness and willingness for continuous learning and they must reflect that capacity in the people they supervise. No longer can managers simply rely on telling and control. Simply rewarding team members mainly for executing flawlessly on things they already knew is not enough any more. Instead, with full headquarter support, they need to reinvent themselves as coaches whose mission it is to trigger energy, creativity, and learning from the team members.
The role of coaching in performance management
A research on the effectiveness of leadership coaching in organizations made by Jones, Woods, & Guillaume, 2016, has shown that leadership coaching has a positive effect on overall organizational outcomes (e.g. EBIT) and more specific outcomes such as leaders’ skill set evolution, leadership development, personal growth and emotional status. Coaching makes leaders remove mental and emotional barriers from their management style. This helps coaching managers see a clear route to success of the mission. This helps them to think more strategicly and make better and more effective decisions. As a consequence the orgranization generates better results.